Horenso

In Japanese business culture, “Horenso” (報・連・相) is an acronym for Report, Contact, and Consult. It’s a communication system that emphasizes keeping superiors and colleagues informed about work progress, updates, and seeking advice when necessary.
Here’s a more detailed breakdown:
Hōkoku (報告):
Report – This involves regularly informing superiors and relevant parties about work progress, issues, and achievements.
Renraku (連絡):
Contact – This means communicating with colleagues and superiors about work-related matters, including updates, changes, and potential problems.
Sōdan (相談):
Consult – This refers to seeking advice and guidance from superiors and experienced colleagues when facing challenges or making decisions.
Horenso is more than just a communication method; it’s a reflection of the Japanese work ethic that prioritizes teamwork, transparency, and a hierarchical structure. It ensures that everyone is aware of the situation, allowing for better decision-making and problem-solving.
In essence, Horenso aims to create a system of continuous communication and collaboration within the workplace.