Overview

We stand behind our products and your satisfaction with them is important to us.

Normally, physical products are returned, and the money gets refunded when someone requests a refund on those kinds of purchases. That’s not the case in terms of most digital products. The reason is that no one can’t return a digital product.

That’s why we can’t offer our customers a refund. But we got you covered to solve your challenges with our products.

Refunds, Return or Exchange

If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request. however, because our products are digital goods delivered via Internet download, we generally offer no refund or cancelations on Instant download items.

Here is what we can do for you instead:

Let us know what’s wrong and we help you to solve your challenges. (If it’s possible to solve it) Let us know what you looked for but couldn’t find in the product you purchased. We are updating our digital products regularly and will add your feature requests to our products ASAP.

Note: if you do not receive your purchased products, We will send them to you directly.

Limits

Sometimes none of the mentioned situations listed above isn’t doable, Here are some examples:

We may use Design software as the base of our products. This means no matter how optimized our products are, in the end, our products are tied to the Notion limitations and flaws too.

We do accept a refund request if:

Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check of each type of product offered before making a purchase.

If there irreparable defects with the product: This reason should be submitted to our Support Team for approval of your refund request.

We Hope this helped you.

Need help? Use our chat section on our website. We’re getting back to you in less than 24h.